How do I process a Return or Exchange?Updated 2 months ago

To process a return or exchange, please ensure your product meets our criteria: it must be unworn, in original condition, and accompanied by a receipt. Within 30 days of purchase, you can request an exchange or store credit.

To initiate the process, contact us at [email protected] for a return authorization. Packages should be sent via postal service and labeled "CANADIAN GOODS RETURNED" to our address below:

Returns at Wohlford & Company Inc.

2250 East Hastings Street,

Vancouver, British Columbia,

Canada V5L 1V4

Please declare a nominal value for duty and taxes to expedite processing. Note that made-to-order items are eligible for exchange only, and all sales on discounted items are final. Our goal is to ensure your satisfaction, and we handle returns with transparency and fairness.