What do I do if I received a damaged or defective boots?Updated 3 months ago

If you've received damaged or defective boots, we sincerely apologize for any inconvenience caused. Your satisfaction is our priority, and we're here to assist you promptly. Please contact our customer service team at [email protected] immediately and provide detailed information about the issue, including clear photos if possible. We will guide you through the process of returning the boots and work swiftly to resolve the problem.

Our goal is to ensure you receive a replacement or appropriate resolution as quickly as possible, maintaining our commitment to quality and customer satisfaction.